Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Answer Guarantee

  • Our team of technicians will try their best to reply to your advice enquiries within about 1 hour. If, however, the problem you have encountered demands the assistance of our Administrators’ =Dept,= we’ll send the ticket to the person on shift and will post a comment to notify you.

  • Top quality support service

  • Top–class Technical Support Service

  • Our customer support Department is going to be working for you day–and–night to to take care of all support request tickets that you send. We offer technical support for all the apps that are pre–configured on your machine. These include our custom produced Web Site Control Panel, the selected Operating System and the server management panel (in accordance with the VPS type).

  • Intuitive help center

  • An Educational Help Zone

  • Each section of the Web Site Control Panel that is provided free of cost with your VPS gives an inbuilt collection of articles. One can find a group of comprehensive how to posts and a range of step by step video tutorials that demonstrate all the general site supervision responsibilities. You can access them by clicking the Help or Video control keys in the top right side of each Control Panel section.