Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Site Control Panel you will find an in–depth Help section featuring a ton of instructional articles and regularly asked questions. They are compiled by our support team of seasoned technicians. Just type in your question and our smart system will offer you the most suitable answer.

  • Top quality support service

  • Educational Video Clips

  • If you’d like to watch how a task is achieved or how an issue is settled, rather than just reading about it, check out our compilation of educational video tutorials. They cover plenty of different topics and will help you swiftly understand how to work with our Web Site Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 customer support service with a sixty–minute response time guarantee. Our team of competent technicians will be at your disposal to reply to all the questions that you might possibly have. During non–busy hours, a response will be given in even less than 20 minutes.