Irrespective of the fact that the web hosting service provided by the different companies is virtually identical, each provider has a customized platform with its own modifications and different ways to accomplish specific things. That’s why, an info-laden knowledge base will be very helpful both for persons with little or no experience and for technically knowledgeable individuals who will at some point learn how certain operations are performed, but will lose time in the process. The objective of such a knowledge base is to make the service quick and easy to use, saving users plenty of time and effort. The outcome is more pleased clients, since they can swiftly find the info they are searching for, and a whole lot less work for the client service staff representatives, because usually most of the enquiries and issues that clients have got are already listed in the knowledge base. On the condition that the articles themselves are well-written and encompass more topics, you’ll be able to discover more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Hosting
If you get a shared hosting package from our company, you will obtain access to our detailed online help documentation where you will see info about just about everything associated with our web hosting services. The topics vary from how to create an e-mail address on your feature phone, to how to do various things using an .htaccess config file. The articles are written in an easy-to-comprehend way and offer detailed manuals on how to complete a specific operation inside your Hepsia Control Panel. You can also find information that’s not directly connected with Hepsia, for example one that concerns Internet applications on your PC. The complete archive of articles will be located in the Control Panel’s Help section, but those that are relevant to a given Control Panel section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you will be able to get to know practically everything about your account.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers, will allow you to access the in-depth online help documentation that we’ve prepared for you. The articles include generic info about our services, instructional guides about the different functions that you can use, together with troubleshooting instructions that can help you recover common issues that you could bump into. The topics that we’ve covered encompass de facto everything, from uncomplicated things such as how to host a brand new domain name in the account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a certain Control Panel section will always be available on the right side of the page that you’re on, whereas the entire article list can be accessed through the all-inclusive Help section.